I've involved an posting that outlines your organization as remaining the worst airline in the industry which isn't anything to become happy with. Determined by my encounter I will say that i'm under no circumstances planning to fly with your organization once again, and neither will anybody I realize. I've now publically announced my frustrations with all your airline on all the social networking sites.
I am incredibly unsatisfied with your shopper service!!! I believe it was cheaper in your case To accomplish this to me than to operate the flight which i was initially on, because the flight wasn't complete.
I choose to touch upon how awful your flight and customer service was right now. Flight 4425 was suppose to depart at five pm from DC and have to Atlanta. We didn’t get off from DC until finally 6:twenty pm. We ended up told it had been destined to be a 10 minute hold off but we by no means boarded the aircraft until eventually way later on. Then the pilot reported there was no hold off Regardless of staying delayed forty five minutes and afterwards experienced us sit within the runway for over 35 minutes. I understand you have no Regulate over the turbulence we seasoned but we arrived in ATL they usually didn’t have a terminal for us to unboard.
My other problem is that the food vouchers that I've been given weren't ample!!! They only gave me $32, for three foods! That isn't adequate to eat a meal anywhere in LA, or any place while in the airport. I am anticipated to acquire three foods from $32 below in the resort? Impossible!!!
What very good is writing your displeasure to this so identified as “client service” if practically nothing is done to handle the criticism.
Discover issues contacting AA reservation by phone, its always fast paced and not possible to talk to the reservation employees, once contacted. Would like to communicate by email, you should give me an e mail deal with of Ecuador Reservation Office. Many many thanks.
Bravo to American Airways for offering the shock increase for your workers. Rather than cowering to the disgruntled passenger on todays La Guardia flight. Because some attendents were being cheerful and wished him an extremely Merry Xmas. Genuinely ?? It’s about time we took back again our best wishes and grumpy persons just stay from the planes and maintain their views to by themselves.
Ps I also mailed a grievance my response to AA by means of their wed site and tried to solve this difficulty and I in no way obtained a response. Just A different fictitious video game provided you by American
She was excellent and I hope she's to the flight following spet Once i am going back again to St Thomas Many thanks Mike
It may be a glitch to you personally but it signifies that I've to stand in an extended line that is quite distressing that has a knee cap that has been broken.
I made an effort to use a $500 journey voucher for a new flight and I had been unable to accomplish that as American Airways refused to simply accept the voucher. Remember to convey to travelers to help keep their seats instead of be scammed by these fictitious vouchers that AA offers for travelers to surrender their seats.
I attempted contacting AA for restitution and acquired a “variety letter” apologizing for my knowledge.
I would haven't considered I would've stolen products from our baggage. At this minute I'm pretty upset regarding how your staff members in the airport in Cancun went through my baggage and stole 2 charge cards and used them. I am being forced to wait to make use of our accounts for this reason for more then a week. I also gained a phone yesterday from my metropolis library about a one who identified as them to talk to me if I'd misplaced items.
My American Buddy purchased tickets on my behalf but I have received no info from you. I haven’t been given any “variety” from you — how am I suppose to pick up my ticket at Narita airport?